
Salon Concept
Our Philosophy
Located on the 7th Floor of LOTTE Hotel Hanoi, HAKU offers personalized skincare treatments in a calm and private environment.
Every treatment begins with a thorough consultation to understand your skin concerns and goals.
Based on your individual needs, we create a treatment plan tailored specifically to you.
Our goal is not only to improve your skin, but also to provide a relaxing experience where you can take time for yourself and feel truly cared for.
At HAKU, we believe healthy skin is the foundation of lasting beauty.
History
The Story Behind HAKU
After moving to Hanoi, many people find that their skin becomes more sensitive and prone to breakouts, irritation, and other concerns.
At HAKU, we have met countless Japanese residents facing these same challenges.
Many Japanese people naturally have delicate and sensitive skin.
However, treatments and skincare approaches commonly used overseas are not always suitable for every skin type.
In some cases, aggressive treatments can actually worsen skin conditions.
Our founder experienced these struggles firsthand during more than 12 years of living in Hanoi.
Driven by the desire to help others facing the same concerns, HAKU was established.
At HAKU, we carefully consider each client’s skin condition, lifestyle, and sensitivity level to provide personalized treatments designed specifically for their needs.
Our goal is not simply to treat symptoms, but to help you achieve healthy, beautiful skin that lasts.
Staff
Professionally trained staff, guided by Japanese standards

Looking for a skincare salon you can trust, even while living overseas?
At HAKU, we provide a comfortable and reassuring experience under the supervision of a Japanese owner.
Our staff receive training based on Japanese standards of skincare, hospitality, and customer care, ensuring attentive service tailored to each individual’s needs.
Japanese-language support is also available, so even first-time visitors can feel comfortable and confident when consulting with us.
Access
How to get HAKU?
Address
LOTTE Hotel Hanoi 7F
54 Lieu Giai, Ba Dinh, Hanoi, Vietnam
How to Find Us
When arriving by taxi, please tell the driver "Lotte Hotel Hanoi".
Please enter through the hotel's private entrance on the 1st floor of Lotte Hanoi.
Enter through the main hotel entrance on the 1st floor and take the elevator to the 7th floor.
*Please note that this is a different entrance from the Lotte Department Store entrance.
Business Hours
Tuesday, Saturday & Sunday
9:00 AM – 5:00 PM
Wednesday, Thursday & Friday
9:00 AM – 8:00 PM
Monday Closed
Contact
LINE ID: @haku.hanoi
Zalo: +84 886 776 361
Japanese and English inquiries are welcome.
